All Systems Operational

Uptime over the past 90 days. View historical uptime.
On-Demand API Operational
90 days ago
100.0 % uptime
Today
Virtual Care Platform Operational
90 days ago
100.0 % uptime
Today
Wheel Horizon Platform Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Some clinicians are unable log into the Horizon platform
Resolved - This incident has been resolved.
Jan 30, 01:12 UTC
Monitoring - A fix is being implemented for the remaining affected accounts. The platform is operational, and no consults should have been affected by this issue.

Some accounts may still be affected until the implementation is complete
Jan 29, 17:06 UTC
Update - We are continuing to work on a fix for this issue.
Jan 29, 16:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 15:58 UTC
Investigating - A limited number of clinicians are unable to log into the Horizon platform. We are investigating.
Jan 29, 15:56 UTC
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Horizon database issues
Resolved - This incident has been resolved.
Jan 24, 15:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 14:49 UTC
Jan 23, 2026
Consults affected in Horizon platform
Resolved - This incident has been resolved.
Jan 23, 04:08 UTC
Update - We are continuing to monitor for any further issues.
Jan 23, 04:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 04:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 23, 03:54 UTC
Investigating - We are experiencing an issues that is impacting consults. We are investigating.
Jan 23, 03:36 UTC
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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