Intermittent timeouts and errors from pharmacy search endpoint

Incident Report for Wheel

Resolved

We have not observed any errors from our ePrescribe partner since 1pm Central so are resolving this incident

Posted Aug 24, 2021 - 20:19 UTC

Investigating

Our ePrescribe partner is experiencing timeouts and errors in their API. They are actively investigating. This, in turn, means that our Pharmacy Search endpoints is presenting the same symptoms.

Posted Aug 24, 2021 - 17:13 UTC

This incident affected: Virtual Care Platform.