Platform Outage

Incident Report for Wheel

Resolved

This incident has been resolved.

Posted Jan 27, 2024 - 20:40 UTC

Investigating

We are continuing to investigate this issue.

Posted Jan 27, 2024 - 20:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 27, 2024 - 20:25 UTC

Investigating

Wheel's data dashboards and automated Looker reporting are currently experiencing and issue. Our team is actively working to restore dashboard functionality.

Posted Jan 27, 2024 - 19:36 UTC

This incident affected: Virtual Care Platform and Wheel NextGen Platform.