Service Disruption: Horizon Patient Site

Incident Report for Wheel

Resolved

Our auth provider has fixed their issue and patients can now sign in without any issues.
Posted Mar 25, 2025 - 19:21 UTC

Monitoring

Our authentication provider has indicated the issue has been resolved and they are monitoring. We have verified our services are available again.
Posted Mar 25, 2025 - 19:14 UTC

Update

Our authentication provider has indicated that they've identified their issue and are currently working on an update.
Posted Mar 25, 2025 - 18:30 UTC

Identified

The issue has been identified and we are waiting for an update from our auth provider.
Posted Mar 25, 2025 - 18:15 UTC

Investigating

Our authentication provider is currently experiencing a problem. A patient's ability to sign in and receive care may be impacted. We are reaching out to them for status.

We will send an additional update as they become available.
Posted Mar 25, 2025 - 18:15 UTC
This incident affected: Wheel Horizon Platform.
← Current Status Powered by Atlassian Statuspage