Marketplace API Outage
Incident Report for Wheel
Resolved
Our database experienced some degraded performance again, forcing a maintenance action. We now believe the issue to be fully resolved.
Posted Sep 07, 2022 - 23:16 UTC
Update
We are continuing to monitor for any further issues, but all metrics and error rates remain nominal.
Posted Sep 07, 2022 - 22:21 UTC
Monitoring
We have implemented a fix and are now monitoring the issue.
Posted Sep 07, 2022 - 16:25 UTC
Identified
We have identified an issue where undue load on the database is causing a widespread outage of the system. We are working to implement a fix.
Posted Sep 07, 2022 - 16:19 UTC
This incident affected: On-Demand API and Virtual Care Platform.
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